Help Center
Answers to common questions about tracking, returns, and delivery.
How do I track my shipment?
Use the tracking box on our homepage or the Track Shipment page with your AWB / order tracking number.
How do I request a return?
Sign in to your Nexora account, open Order History, and select Request Return on the delivered order.
How does cash-on-delivery work?
Pay the delivery agent in cash when your order arrives. The amount is confirmed at checkout.
How do I become a Nexora seller or partner?
Visit the Sell on Nexora or Become a Partner pages to get started.